Quality Policy

🏛️ Quality Policy – Architect Marble

Luxury begins with precision. Excellence is carved in stone.

At Architect Marble, quality is not an option. It is the foundation of everything we create. From raw block selection to final packaging, every product reflects our commitment to craftsmanship, material integrity, and architectural excellence.

🪨 Premium Natural Materials

We work exclusively with first-grade natural stones, carefully selected for:

• Color harmony
• Natural veining character
• Structural strength
• Minimal fissures or repairs
• Suitability for handcrafted production

Our main sourcing regions include:

🇮🇹 Italy: Calacatta Gold, Calacatta Viola, Carrara, Arabescato
🇹🇷 Türkiye: Afyon White, Marmara Equator, Nero Marquina, Rosso Levanto, Baygara Grey, and premium travertines

Beyond our core collection, project-based and quarry-specific stones can be sourced upon request.

Every stone is a natural material. Variations in tone, veining, pores, and texture are inherent and embraced as part of its authenticity.

🔍 Multi-Stage Quality Control

Each Architect Marble piece passes through a structured quality process:

• Raw block inspection before cutting
• Precision shaping by CNC and hand carving
• Hand finishing of all visible surfaces
• Control of dimensions and tolerances (handcrafted ±5 mm)
• Verification of faucet holes, drains, and custom details
• Finish control: polished, honed, brushed or custom
• Final visual inspection under natural light
• Packaging inspection before dispatch

✅ No product is shipped without final approval.

🧰 Made-to-Order Craftsmanship

All products are produced on a made-to-order basis according to your approved:

• Dimensions and layout
• Stone type and finish
• Faucet holes and technical details
• 3D renders or drawings
• Custom edges, backsplashes, or accessories

For multi-piece sets and projects, we aim to:

• Match stones from the same block where possible
• Maintain tonal consistency
• Ensure dimensional alignment across all pieces

Each order is documented and tracked internally to ensure accuracy from start to finish.

📐 Design Approval & Client Preview

Before shipment, we provide:

• 3D renders, drawings, or production photos (where applicable)
• Confirmation of key dimensions and details
• Final review opportunity for custom orders

This step ensures alignment between expectations and production before dispatch.

📦 Packaging & Logistics Standards

All products are protected using our triple-layer packaging system:

Foam padding for shock absorption

Natural wooden crate for structural safety

Plastic stretch wrap for moisture and dust protection

Standard shipments are handled via:

DHL Express

FedEx Express

For large volumes, heavy items, or project-based orders, we may also use:

Road freight

Sea freight (container)

Third-party professional logistics providers

All shipments are prepared in accordance with international export and logistics standards.

🛡️ Courier insurance is included by default.
Coverage and compensation are subject to the terms and applicable limits of the selected carrier or logistics provider.

🛡️ Warranty & Policy Alignment

Our quality standards are supported by:

• Warranty Conditions
• Returns & Refund Policy
• Shipping Policy
• Installation & Care Instructions

These policies define coverage for manufacturing defects, production errors, and approved claims, while respecting the natural character of stone and made-to-order production.

📋 Continuous Improvement

We believe quality is a living process.

Our team focuses on:

• Ongoing review of finishing and polishing techniques
• Evaluation of client feedback
• Improvements in packaging and handling
• Refinement of production workflows

Each project contributes to improving the next.

🤝 Commitment Beyond Delivery

Our support continues after shipment with:

• Installation guidance
• Care & maintenance recommendations
• Warranty assistance
• Technical consultation for projects

We aim to build long-term relationships, not just complete orders.

📞 Quality Support

For any questions regarding materials, production, or quality standards:

📧 info@architectmarble.com
📱 WhatsApp: +90 501 516 71 01
🌐 www.architectmarble.com