Privacy policy
🟫 Privacy Policy for ArchitectMarble.com
Last Updated: December 24, 2025
Architect Marble, registered at İnönü Mahallesi Çimen Sokak No:75/4, Şişli, İstanbul, 34373, Türkiye, operates www.architectmarble.com (“Website”), an online platform built on Shopify infrastructure, offering ultra-luxury marble and travertine products to customers worldwide.
This Privacy Policy explains how we collect, use, share, and protect your personal data, and outlines your rights under Türkiye’s Personal Data Protection Law No. 6698 (KVKK), the European Union’s General Data Protection Regulation (GDPR), and applicable U.S. state privacy laws.
By using our Website or services (including orders, quote requests, 3D design approvals, or contact via social media under @architectmarble), you agree to this Privacy Policy.
📍 Contact for privacy matters:
✉️ info@architectmarble.com
📫 İnönü Mah. Çimen Sok. No:75/4, Şişli, İstanbul, Türkiye
1. What Personal Data We Collect
We may collect the following categories of personal data:
• Identifiers: name, phone number, email, address, IP address
• Order & commercial data: order history, customization details, 3D approvals
• Payment data: billing information and transaction references (card details are processed securely by external payment infrastructure and are never stored by us)
• Technical data: browser type, device info, cookies, analytics data
• Communications: emails, WhatsApp messages, support requests
• Location data: country, city, shipping and delivery address
• Social media data: interactions via platforms such as Instagram or Pinterest
2. How We Collect Your Data
🟢 Directly from you when you place orders, contact us, or request services
🟠 Automatically through cookies and analytics when you browse our Website
🔵 From third parties involved in website hosting, payments, delivery, and communication services
3. Why We Use Your Data
We process your data for:
• Fulfilling orders and contracts
• Managing payments and delivery
• Preparing and approving 3D designs
• Customer support and communication
• Legal and accounting obligations
• Improving our Website and services
• Marketing communications (with your consent)
4. Who We Share Your Data With
We may share your data only with trusted parties such as:
• Website hosting and infrastructure providers
• Secure third-party payment service providers
• International shipping and logistics partners
• Analytics and advertising service providers (with consent)
• Our internal team for design, production, and order management
• Public authorities when legally required
We do not sell your personal data.
5. Cookies & Tracking Technologies
We use cookies and similar technologies for:
• Essential site functionality
• Performance and analytics
• Marketing and advertising (where consent is given)
You can manage cookie preferences through our cookie banner or your browser settings.
6. International Data Transfers
Your data may be processed in Türkiye, the European Economic Area, and other countries where our service providers operate. We ensure appropriate safeguards in line with KVKK and GDPR requirements.
7. Data Retention
We retain personal data only as long as necessary:
• Orders & invoices: up to 10 years
• Communications: minimum 3 years
• Analytics & preferences: up to 10 years
• Abandoned carts: up to 90 days
• Marketing data: until you opt out
8. Profiling & Automated Processing
We may use limited personalization to improve user experience. These processes do not have legal or significant financial effects and you may object at any time by contacting us.
9. Data Security
We apply industry-standard measures including:
• Encrypted connections (SSL/TLS)
• Secure cloud infrastructure
• Restricted internal access
• Regular monitoring
10. Children’s Privacy
Our services are not intended for individuals under:
• 18 years in Türkiye
• 16 years in the EU and U.S.
We do not knowingly collect data from minors.
11. Your Rights (KVKK – Türkiye)
You may request:
• Access to your data
• Correction or update
• Deletion or anonymization
• Information about processing
• Objection to unlawful processing
Requests: info@architectmarble.com
12. Your Rights (GDPR – EU)
You have the right to:
• Access, rectify, erase data
• Restrict or object to processing
• Data portability
• Withdraw consent
• Lodge a complaint with your DPA
13. Your Rights (U.S. Residents)
Depending on your state, you may have rights to:
• Know and access your data
• Request deletion
• Opt out of targeted advertising
• Non-discrimination
Requests: info@architectmarble.com
14. Opt-Out of Marketing
You can unsubscribe from emails, adjust cookie settings, or contact us at info@architectmarble.com.
15. Updates to This Policy
We may update this policy from time to time. The latest version will always be published on this page with the updated date.
16. Contact Information
📨 Email: info@architectmarble.com
🏢 Address: İnönü Mah. Çimen Sk. No:75/4, Şişli, İstanbul, Türkiye
🌐 Website: www.architectmarble.com